Warranty

Warranty

What is warranty

  • Defects in rim hub or spokes that are a result of manufacture
  • Breakage due to incorrectly built wheels that are built by Pacenti.

What is not covered

  • Wear and tear. Rims worn by brake pads, hubs worn through use,
  • Damage impact from rock, curb, or crash (these are covered under crash replacement)
  • Damage to rims through incorrect spoke tensioning on wheels not built by Pacenti

Lifetime warranty

The following rims are covered by a lifetime warranty against manufacturing defects.

Forza Carbon and Carbon wide

Picco

5 Year warranty

PR50, PR38, I25 and I30 alloy, I30 and I35 carbon, Forza alloy rim and disc brake, Brevet.

Hand built wheel warranty.

Wheels – 2 years Build quality and all parts covered 100% excluding wear and tear.

Wheels – 3rd year 50% off any parts required

Wheels – 4th year 35% off any parts required

Wheels – 5th year 20% off any parts required

Labor, servicing and bearings not covered.

Crash replacement

Wheels are built to be ridden and a crash can come along at anytime. Here at Pacenti we recognize this with our 50% off parts crash replacement guarantee.

Not covered by this are rebuild labor costs and shipping.

Registration

Your Pacenti product is automatically registered at the point of purchase. If you have purchased through a 3rd party retain your original purchase receipt as proof.

      @Pacenticycledesign